Français Site Map Contact Us

Distribution & Fleet Management

Efficient operations require accurate, timely decision making. Knowing where a vehicle, pickup, or delivery is at any given time leverages assets for optimum deployment and cost savings. GIS can provide this critical information. Customer satisfaction, competitive position, timely response, effective deployment, and profitability all stand to gain.

The matrix below shows a series of basic questions a fleet manager might ask in the course of deciding on a tactical deployment plan or during a strategic review of his or her business. Next to each question is an application or capability of ESRI software that fleet managers can use to answer the question.

Question Function Application
Where are my trucks? Vehicle Tracking Dispatch
Where is my customer? Geocoding Customer Address Matching
How do I get there? Network Topology Routing and Scheduling
Where have the trucks been? Route Logging Post Trip Analysis, Fuel Tax Mileage Reporting
What is my potential demand? Accessibility to Customer Site Selection
Service from a proposed warehouse? Order Fulfillment Customer Service Job Pricing

Learn More

See how GIS plays a critical role in fleet management for other industries.

Articles