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ESRI Canada's support services are designed to meet the needs of our diverse user community and to assist customers in successfully achieving their GIS goals.
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Support Overview
The ESRI Canada user support philosophy is simple: to provide our users with all the information and guidance they need to achieve their objectives with ESRI GIS software. We strive to answer questions and resolve problems efficiently, provide timely information about new software developments and enhancements, build self-help resources, and listen to the needs and ideas of our users. We will do everything possible to meet or exceed our customers' expectations. Our goal is not only to make the customer happy at the time of purchase but also to provide a continuing level of quality service that will ensure a long-term relationship. Technical SupportAt ESRI Canada we are dedicated to ensuring your success with the ESRI product suite. The technical support team is pleased to provide you with many online resources. Customer CareESRI Canada's Customer Care department is available from 8:00 AM to 6:00 EST. DownloadsGet the latest downloads including software updates, patches and fixes, samples, user contributed ArcScripts, data models, geoprocessing models, and software from ESRI Canada. |