Software Maintenance

ESRI Canada's Software Maintenance Program is a cost-effective and comprehensive program that includes technical support, software updates, and many other benefits. Typically maintenance for the first year is automatically included when you purchase a qualifying software product license.

When you participate in the software maintenance program you receive the newest versions of ESRI software automatically upon release at no charge. This allows you and your organization to keep up with the latest software technology developments, take advantage of usability improvements, and manage software licenses more easily.

Being part of the ESRI Canada Software Maintenance Program provides you with:

• Automatic shipment of software updates to keep your ESRI products current;
• Technical Support assistance from ESRI Canada's Technical Support Group;
• Complimentary registrations (where applicable) to the annual ESRI Inc. International User Conference held in San Diego, CA;
• Automatic consideration for ESRI's Software Beta Program to preview and test software prior to general release;
• Subscriptions to ArcNews, ArcNorthNews and ArcUser publications to provide you with information on ESRI technology and user stories;
• Notification of software promotions when offered; and
• Advanced notification of costs for budgetary purposes.