GeoCortex Uptime

• Constant site monitoring
• Auto-recovery & troubleshooting
• Streamlined site management

ArcIMS sites are not immune to unplanned downtime. Though it is a high-quality and well-designed product, ArcIMS still relies on the proper integration and performance of numerous third-party software and hardware components.

Geocortex Uptime is affordable and easy-to-use software. Developed by Latitude Geographics as part of our Geocortex Internet Mapping suite of solutions, Geocortex Uptime helps ensure maximum ArcIMS/ArcMap Server uptime and efficient architecture management.

Why Use Geocortex Uptime? High availability builds trust It is difficult to attach a specific value to the benefit of improved application uptime. Users often arrive at websites skeptical, because so many websites don't deliver what they promise. The key to a successful Internet mapping initiative is making sure that your users have a positive experience. Once a user's initial skepticism is overcome, they are willing to invest time and attention to your ArcIMS-based application. Site uptime is a critical aspect of this. It is imperative that your Internet mapping sites are available when your users expect them to be available. It is obviously difficult for a user to have a successful experience if your ArcIMS site is simply unavailable. Unplanned downtime has a serious impact on credibility and adoption, even for otherwise superb applications. Geocortex Uptime increases ArcIMS uptime by constantly monitoring your ArcIMS architecture, and taking action if there is a service interruption. It can passively send a notification email to an administrator, or take direct action by automatically troubleshooting and repairing the problem. You have complete control over the speed and escalation of Geocortex Uptime's response and involvement.

Reduced administrative costs

Geocortex Uptime for ArcIMS reduces administrative costs in two measurable ways.

• First, administrative staff spend less time troubleshooting and resolving problems. At Latitude Geographics, the auto-recovery features contained within Geocortex Uptime have reduced our overtime costs by about 90% (no exaggeration). Geocortex Uptime can't resolve every issue that arises, but it makes an enormous difference. Geocortex Uptime also allows proactive site management through scheduled Mapservices restarting/refreshing at times of low traffic volumes.

• Second, Geocortex Uptime offers a number of features that streamline ArcIMS administration. Configuration files are stored and versioned for easy management, which allows an Administrator to revert back to an earlier configuration version at any time. Administrators can also make minor changes to an configuration file using the Geocortex Uptime Manager interface. For licensees deploying multiple servers, Geocortex Uptime provides centralized administration. It is simple to start, stop, refresh or add new Mapservices